77q77 Terms and Conditions

1 General Rules and Definitions

These terms and conditions ("Terms") govern the use of the 77q77 platform and all its services. The terms listed below are used with specific meanings throughout this document:

• "Platform" — The 77q77 website, application and all associated services.
• "User" or "Member" — Any person who holds a registered account on 77q77.
• "Account" — A user's registered profile that provides access to services on the platform.
• "Deposit" — Funds added to an account by the user.
• "Withdrawal" — The process of transferring funds out of a user's account.
• "Bonus" — Promotional benefits and additional credits provided by the platform.

By registering on the platform or using any of its services, you confirm that you have fully read, understood and accepted these terms.

2 Account Registration and Eligibility

The following conditions must be met to open an account on 77q77:

Age Requirement

Only individuals aged 21 or above may open an account and use the services on 77q77. Minors will not be permitted to create accounts. Proof of age in the form of an identity document may be requested at any time.

One Account Policy

Each individual may operate only one account. Creating multiple accounts using the same device, IP address or identity document details is strictly prohibited. Violating this policy will result in the closure of all accounts and the balance may be forfeited.

Information Provided at Registration

Accurate, complete and up-to-date information must be provided at the time of registration. 77q77 reserves the right to cancel an account and forfeit deposited funds if false information is provided.

3 Account Verification and Security

77q77 follows a KYC (Know Your Customer) process to maintain a secure platform. Any one of the following documents may be requested before processing a withdrawal or in the case of suspicious activity:

• National Identity Card (NID) — both sides
• Passport — page containing photo and personal details
• Birth Registration Certificate (where applicable)
• Proof of mobile banking account ownership

Account Security

Keep your account password and login details completely confidential. Do not share this information with any third party. If any unauthorised activity occurs on your account, notify our support team immediately.

77q77 uses SSL encryption technology to keep your personal and financial information secure. However, 77q77 is not responsible for any loss arising from vulnerabilities in your device or network.

4 Deposit and Withdrawal Policy

Payment Methods

Deposits and withdrawals on 77q77 are currently supported through the following mobile banking methods:

Deposit Terms

• Deposits must be made only from your own mobile banking account. Funds sent from a third-party account will not be accepted.
• After a deposit is completed, it is generally credited to your account within a few minutes. If there is a delay due to a technical issue, please contact support.
• Any unusual or suspicious deposit may be held pending investigation.

Withdrawal Terms

• The account must be fully verified before a withdrawal can be processed.
• Withdrawals will be sent only to your own account linked to the deposited payment method.
• Specific wagering requirements must be met before withdrawing a bonus balance.
• In accordance with anti-money laundering policy, additional verification may be required for large withdrawal amounts.

5 Bonuses and Promotional Offers

77q77 offers various promotional benefits to its members. These bonuses are subject to specific terms and conditions.

Welcome Bonus

New members will receive a 120% bonus of up to ৳10,000 on their first deposit. The following conditions apply to this bonus:

• Wagering requirement for the bonus: 10x (deposit + bonus).
• The bonus balance cannot be withdrawn until the wagering requirement has been met.
• A specific time limit applies for completing the wagering requirement — the time limit will be communicated at the time of accepting the bonus.
• A member may receive the welcome bonus only once.

General Bonus Policy

• 77q77 reserves the right to change or cancel bonus offers at any time.
• If the bonus system is misused, the bonus will be forfeited.
• Claiming bonuses using a VPN or proxy is prohibited.
• Any attempt to take advantage of bonuses through multiple accounts will result in the cancellation of all accounts.

6 VIP Program and Cashback

The 77q77 VIP program has four tiers. Weekly cashback benefits apply at each tier:

Progression through VIP tiers depends on regular activity and betting volume on the platform. Consistent and active participation is required to reach higher tiers. Cashback is calculated on a weekly basis and credited to the account.

Wagering requirements apply to VIP cashback. 77q77 reserves the right to change the VIP program terms at any time.

7 Fair Play Policy

77q77 is committed to ensuring a fair, transparent and impartial gaming environment for all members. The following policies are followed to achieve this:

• Random Number Generator (RNG): The outcome of all games is governed by an internationally recognised random number generator.
• Third-Party Auditing: Game software is regularly audited by third parties.
• Transparent Statistics: General RTP (Return to Player) information for all games is publicly available — however, the specific figures for individual games may differ from personal statistics.
• Game History: A complete history of all bets and game results can be viewed from the account.

8 Prohibited Activities

The following activities are strictly prohibited on the 77q77 platform:

• Creating or operating multiple accounts.
• Manipulating or misusing the bonus system.
• Conducting money laundering or illegal financial activities.
• Placing bets or playing games by fraudulent means.
• Using software bots or automated tools to play games.
• Attempting unauthorised access to the platform's systems or network.
• Harassing or attempting to harm other members.
• Operating an account using a false identity.
• Conducting unauthorised promotion of 77q77 or selling its products outside the platform.

9 Responsible Gaming Guidelines

77q77 believes that online gaming is a form of entertainment — however, it can become addictive. All members are encouraged to play responsibly.

• Only wager an amount of money that you can afford to lose.
• Take regular breaks and stay within your set budget.
• Avoid placing large bets out of emotion or to recover lost money.
• If you feel there is a problem, speak to someone you trust or contact support.

77q77 offers self-exclusion and deposit limit features. Visit our Responsible Gaming page to learn more.

10 Account Closure & Suspension

Closure by User

Any member may voluntarily close their account. Please withdraw all eligible balances before closing. Account closure requests must be submitted to support.

Suspension or Closure by 77q77

77q77 may suspend or close an account for any of the following reasons:

• Violation of any clause in these terms and conditions.
• Suspicion of fraud or fraudulent activity.
• Failure to complete KYC verification.
• Suspicion of money laundering.
• A court order or directive from a law enforcement agency.

Eligible balances of accounts closed in good standing will be returned. However, balances of accounts closed due to prohibited activity may be forfeited.

12 Privacy & Data Protection

77q77 gives the highest priority to protecting your personal information. The information you provide is used for the following purposes:

• Account verification and management.
• Processing financial transactions.
• Service improvement and personalized experience.
• Compliance with anti-money laundering laws.
• Fraud prevention.

77q77 does not sell your personal information to third parties. However, information may be shared in response to a lawful request from a regulatory or law enforcement agency.

For more details, see our Privacy Policy.

12 Limitation of Liability

77q77 is not responsible for the following:

• Loss of a game or bet due to internet disconnection.
• Issues caused by faults in third-party software or hardware.
• Service unavailability during scheduled technical maintenance.
• Losses resulting from a user's account credentials being disclosed to a third party.
• Unforeseen natural disasters or force majeure events.

77q77 always strives to ensure uninterrupted service on its platform. Should a service disruption occur, the matter of compensation will be reviewed and decided accordingly.

13 Terms & Conditions Changes

77q77 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, members will be notified via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the revised terms and conditions. You are therefore encouraged to visit this page regularly.

14 Contact & Support

If you have any questions, complaints, or suggestions regarding these terms and conditions, please contact our support team:

After receiving your complaint, our team will work to resolve it as quickly as possible. All complaints are recorded and resolved through a fair investigation process.