Your Privacy Is Our Priority

01 Introduction and Purpose

77q77 is a safe and reliable online entertainment platform for players in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities.

This Privacy Policy ("Policy") explains what information we collect from you when you use the 77q77 platform, how that information is used, who it is shared with, and what steps we take to keep your information secure.

By using the 77q77 website and services, you agree to the terms described in this Privacy Policy. This Policy applies together with our Terms and Conditions.

02 What Information We Collect

77q77 collects information in several ways. Below is a detailed description of the types of information we collect:

2.1 Information Provided at Registration

• Full name and username
• Email address
• Date of birth (for age verification)
• Country and address
• Password (stored in encrypted form)

2.2 Documents for Identity Verification

As part of the account verification (KYC) process, we may collect the following documents:

• National ID (NID) or passport copy
• Proof of address document
• Proof of payment method verification

2.3 Automatically Collected Information

• Device type, operating system, and browser information
• IP address and login information
• Your activity history on the platform
• Session duration and usage patterns

2.4 Financial Transaction Information

• Partial account details for bKash, Nagad, Rocket, or Upay
• Deposit and withdrawal amounts and dates
• Transaction reference numbers

03 Purpose of Using Information

77q77 uses your information only for legitimate and necessary purposes. The purposes for which we use information are as follows:

3.1 Account Management

We use your information to create, manage, and secure your account. This includes identity verification, login security, and preventing unauthorized access to your account.

3.2 Processing Financial Transactions

We use financial information to process your deposits (minimum ৳100) and withdrawals (minimum ৳1,000) and to prevent fraudulent activity.

3.3 Service Improvement

We analyze your usage patterns to improve the platform experience. This information helps us develop new games, features, and bonus offers.

3.4 Fulfilling Legal Obligations

Some information is retained to comply with legal requirements. This includes compliance with anti-money laundering (AML) regulations.

3.5 Responsible Gaming

We use information to monitor your gaming behavior, identify potentially problematic play patterns, and provide timely support. Visit our Responsible Gaming page to learn more.

04 Cookies and Tracking Technology

77q77 uses cookies and similar tracking technologies to keep the website running smoothly.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They maintain your login session, ensure security, and prevent fraudulent activity. These cookies cannot be disabled.

4.2 Analytics Cookies

We use these to understand how users are using our platform. This information does not reveal a user's identity and is used only to improve overall statistics.

4.3 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some website features to not work properly.

05 Data Sharing Policy

77q77 does not sell your personal information to third parties. However, we may share information in certain circumstances:

• Payment Processors: The minimum information required to process transactions through bKash, Nagad, Rocket, and Upay is shared. These providers have their own privacy policies.
• Law Enforcement Agencies: Information may be provided to government authorities in response to a court order or legal obligation.
• Technology Service Providers: We work with trusted technology partners for server hosting, cybersecurity, and technical support. They are bound by strict confidentiality agreements.
• Game Providers: Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may process gameplay data. This is necessary for the proper operation of the games.

06 Data Security Measures

77q77 follows modern technology and best practices to keep your information secure.

• SSL/TLS Encryption: All data transfers on our website are protected by SSL encryption, indicated by the padlock icon in your browser.
• Database Security: Sensitive information stored on our servers is kept in encrypted form and can only be accessed by a limited number of staff.
• Password Protection: Your password is never stored directly — only an encrypted form is stored using a strong hashing algorithm.
• Access Control: Our staff are only given access to the information necessary to perform their responsibilities. All access is logged and monitored.
• Regular Security Reviews: We conduct regular security assessments and vulnerability tests to ensure our systems remain secure at all times.

07 Data Retention Period

77q77 retains your information only for as long as necessary.

• Active Account Data: For the entire duration that the account remains active.
• Closed Account Data: Retained for a specified period after account closure in accordance with legal requirements.
• Transaction Records: Financial transaction records are retained for a specified period as required by law.
• Deletion Requests: After the retention period, information is securely deleted or anonymized.

08 Your Rights

As a user of the 77q77 platform, you have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be complete where legal obligations exist.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Data Portability: You may request your own information in a common format.

To exercise these rights, contact our support team. We are ready to assist you 24/7 via live chat in Bengali.

09 Protection of Minors

77q77 is strictly committed to the protection of minors.

Our platform is for persons aged 21 or older only. We verify age at registration and no one under 21 is permitted to open an account.

10 Changes to the Policy

77q77 may update this Privacy Policy where necessary. For any significant changes, we will:

• Notify registered users by email at least 30 days before the date of the change.
• Update the "Last Updated" date at the top of this page.
• Inform users via live chat.

If you continue to use the platform after the updated policy takes effect, you will be considered to have agreed to the new policy. If you do not agree with the changes, please contact us to close your account.

11 International Data Transfers

Our servers may be located in various countries. Even if your information is transferred to another country, we ensure that the protection of that information meets the standards of this Policy.

For international data transfers, we maintain strict contractual safeguards and work only with trusted and secure technology partners.

12 Key Terms